Blog

1. Acknowledging the Emotional Toll of Disasters Emergencies like floods, fires, and mold outbreaks cause more than just property damage—they can also trigger anxiety, fear, and even a sense of loss. Prime Recover Tip: We recognize the chaos you’re experiencing. That’s why our first step is to listen. By hearing

1. The Initial Consultation Our first opportunity to gather vital information is during the initial phone call or online inquiry. We’ll listen to your concerns, ask preliminary questions (e.g., “When did you first notice the issue?”), and outline any immediate safety measures you should take until our team arrives. Prime

Step 1: Initial Phone Consultation When you first reach out to Prime Recover, our goal is to provide clarity and reassurance from the very first “Hello.” During this initial call, we’ll: By the end of this call, you’ll feel heard, informed, and prepared for what comes next. Our team will

Water damage is one of the most costly home repairs, but the good news is that acting quickly can save you money. Here’s how: At Prime Recover, our fast response team is ready to help you mitigate the damage, so don’t hesitate—call us as soon as you spot water damage.

Smoke damage isn’t just about the smell. It can cause long-term problems if left unaddressed: Prime Recover specializes in smoke and soot removal, ensuring your home is fully restored and safe to live in after a fire.

Living in the Southeast means dealing with occasional hurricanes, floods, and other natural disasters. While you can’t prevent these events, you can take steps to prepare your home: At Prime Recover, we’re here to help with the cleanup after the storm. We recommend creating an emergency preparedness kit and having

There are many misconceptions about mold, especially when it comes to removing it from your home. Let’s clear up some of the most common myths: Prime Recover uses advanced techniques and equipment to safely and effectively remove mold and prevent it from coming back.

While it might be tempting to delay addressing water, fire, or mold damage, waiting too long can lead to serious long-term consequences. Here’s why: At Prime Recover, we understand how overwhelming it can be, but delaying remediation can turn a small issue into a major problem. Don’t wait—call us today.

When it comes to property damage, DIY fixes might seem like a cost-effective solution, but the truth is, attempting to handle water, fire, or mold damage on your own can often make things worse. A professional remediation company like Prime Recover has the right tools, expertise, and knowledge to handle

Dealing with damage to your home is already stressful, and understanding insurance coverage can add to the confusion. Here’s what you need to know about insurance claims for water, fire, and mold damage: At Prime Recover, we work closely with your insurance adjuster to ensure your claim is processed smoothly.

Choosing the right remediation company can be daunting, especially in the aftermath of a crisis. Here are key questions to ask before hiring a restoration team: Prime Recover is committed to transparency and customer satisfaction. Our experienced team is ready to answer your questions and guide you through the remediation

1. Prioritize Personal Safety Your safety—and the safety of anyone else on the property—should always be your first concern. Prime Recover Tip: Always follow the instructions of local emergency services. Never return to a fire- or flood-damaged area until professionals have declared it safe. 2. Contact Emergency Services & Utility